Who watches Pilot?
Pilot Watches is a registered trademark owned by the company Santicam SA and whose purpose is to get everyone the pleasure and taste for watches.

Are new watches that are for sale?
All watches that we sell in our online store are brand new, brand new by the customer.

Are the watches genuine?
The watches you see in our online store are original and are purchased directly from the manufacturer or its authorized dealer.

Is there a warranty?
All products are guaranteed according to law. The warranty is 24 months and the guarantee is offered by the manufacturer.

Is it safe to buy Watches Pilot?
One of our goals is security and privacy of our customers so our servers are protected against possible attacks that may come through the Internet. Furthermore, our forms of payment have a safety certificate by encrypting the data with 256-bit algorithms.

Will my personal data transferred to other companies?
All personal data is protected by the Organic Law on Data Protection and will not be disclosed to any outside company or third party, keeping such data in Pilot Watches property in their computer files.

How I can buy a watch?
The purchase process is very simple, you just have to create a personal account by registering at our store there. Once the registration proceed to choose the products they want to buy confirming the payment.

Once we receive the order proceed carefully package it and send it to our customers not spending more than 24 hours between receipt of the request and sending it to its final destination.

Once the order is shipped proceed to update the order to reach the customer Delivered by the code of the shipment so that the customer can track the product down to his hands.